Ok, so my dad lost his phone a week ago and he has no idea where it went. So we decided to go to the Verizon store and get him a new one. Our plan was ending in two months so we decided that all of us were going to get new phones.
Im still debating whether to get a dare or a voyager. Anyways we were going to do it on the internet because for some odd reason the store doesn't have the same deals as the internet. This doesn't make a whole lot of sense to me, so after we decided that later that night me and my mom sat down to work on it. We tried and tried to order them, but we weren't getting the discounts we were told we were supposed to get, not to mention we were getting charged an extra 80 dollars in activation fees that were not suppose to be there. Needless to say we gave up frustrated. After trying everything customer support phone line, chat online, etc.
This morning I tried again and still to this moment have no idea what I'm suppose to do, hopefully my mom can figure it out when she gets home. My point however is that, these stores make it so difficult to make an order its ridiculous. Not to mention even in person you can easily spend hours in the store. It doesn't seem to be a very good business tactic when most of your customers are leaving pissed off. Regardless if anyone has opinions on which phone I should get the Dare or the Voyager...I'd appreciate it, i'm not sure what i want.
I can't give you advice on buying cell phones. I've always bought the crappy cheap ones. :) I DO however know that these cell phone plans with all of their hidden fees and contracts sometimes seem like scams. grrrrr :(
ReplyDeleteI have a voyager...and i am hell to phones...i've wrote about it...and it's been able to handle me. I really like it, the only thing is with touch screens watch out for pocket dialing =).
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